Frequently Asked Questions
How do I become a member right now?
Please Register
for free by providing some basic information. You will be taken to a
signup form that asks you to fill out the following information:
Preferred User Name
Preferred Password
First Name
Last Name
Street Number
City
Province/State
Country
Postal Code/ Zip Code
Home/Work number
E-mail
Birth Date
Note: The home address you use to register must be the billing address of any credit card you use.
Where do I login for the Sportsbook?
Please enter your User Name and Password on the top right corner of this page to login to the sportsbook.
Where do I login for the Casino?
Please enter your User Name and Password on the top right corner of this page to login to the casino.
How do I deposit Funds into my gaming account?
Please click here for information on how to deposit funds into your gambling account.
How do I change my password?
Login to the Sportsbook from the top right corner of this page
and choose "change password." You will be asked to provide your current
player ID, your old password, and your new preferred password.
What if I would like to change my address on file?
Please contact
the Validate department and request that your address is changed.
Please provide your current address and your new address. If any other
information is changing, please notify the Validate department at the
same time.
Who do I contact about my concerns?
We offer Live chat, email and Phone Support with 24 hour, 7 days a week service.
Please click here for contact information.
What is Cyber Processing Corporation?
Cyber Processing Corporation is our E-cash subsidiary which we use to
conduct all real money transactions. This includes all foreign currency
exchanges and also provides a secure gateway when setting up an account.
Cyber Processing Corporation Ltd,
90-100 Sydney Street, London,
SW3 6NJ, UK
Your transaction may appear on your credit card statement as: CYBER // 1-8008002128. You will be informed of the description when you make your deposit.
Billing services are also provided by:
Cyber Processing Corporation,
Amory Building,
Basseterre,
St. Kitts.
What do I do if I get disconnected?
If you happen to be in the middle of a game and you get disconnected
for any reason, there is no need to worry. The exact state of your game
in progress will have been saved when you return. You can continue
exactly from where you left off. This only applies if you are in the
middle of a game or placing a wager. We ensure you are protected from
any accidental monetary loss.
How old do I have to be to play for real money?
No one under the age of 18 years will be allowed to play for real
money. We have provided a play-for-fun version for those who are under
the age of 18.
Is gambling on the Internet legal?
Every region throughout the world has different laws. To be sure, you
should contact your local legal representatives to answer any related
questions.
Do I have to pay taxes on my winnings?
Paying taxes on your winnings all depends upon the jurisdiction in
which you reside. We will not provide details of players net proceeds
or losses. This is up to the individual to declare to their government.
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